We put the customer at the heart of our operations, and we take protecting your data as seriously as we take providing high-quality yachts for charter.
When you provide us with your data, we will use it to provide you with the service(s) about which you have enquired or booked. We will use your data in a responsible and legitimate way and in a manner which you would reasonably expect.
We will take reasonable steps to secure your data and will not provide your details to other organisations unless we are compelled by law to do so. You can ask us for details of the information we hold, and you may request we make changes to incorrect or out-of-date information. You can also unsubscribe to any of our marketing emails at any time.
Visitors to our WebsiteWhen someone visits our website, we use analytics software to collect information about visitor behaviour. This helps us to understand how our website is being used and can help us identify which parts may need improving. We do not make any attempt to identify individuals from this information, however we may collect limited information such as your Device, Browser, Location and partial IP Address.
CookiesCookies are used on our website and you are given the option to accept or reject cookies. You will still be able to access our service as normal if you choose to reject cookies. We use cookies for the following purposes:
If you send us an email or submit an enquiry form through our website, you will be providing your personal contact details. We will store these details on our secure server and use them to respond about the service you requested, contact you to obtain additional information ahead of a charter and to identify previous purchases in order to determine eligibility for any customer discount.
We cannot guarantee the security of data transmitted over the internet and you accept this when you submit your enquiry.
Booking FormBefore your charter can be confirmed we will need to verify you have suitable sailing experience for a bareboat charter. We may ask you to provide details of your sailing experience, qualifications, your passport and driving license numbers and may also require copies of these for insurance purposes. We may ask you to provide additional details for you and your guests which includes an Emergency contact name and contact details. We will only store these electronically.
For Your Wellbeing and SafetyIf you book a charter, you may be asked to provide details of relevant health or medical issues and, if the event is catered, any dietary requirements. This information is used to prepare appropriate catering, where relevant, and to ensure the skipper is aware of any issues which may arise during an incident whilst at sea, when medical assistance may be further away
For International Data TransferInternational data transfers are protected through the use of Standard Contractual Clauses
For Our MarketingWe will also ask you if you would like to receive our email newsletter. If you agree, you will be added to our mailing list. We use a 3rd party data processor, Sendgrid, to send our newsletter.
You have the right to change your mind and can withdraw consent at any time by clicking on the unsubscribe link within each newsletter, or by contacting us to request removal. Customers who unsubscribe will still receive emails regarding their charter(s) and account.
We will not pass or sell your data to anyone else for their marketing, market research or commercial purposes.
Your RightsYou may instruct us to provide you with any personal information we hold about you by contacting us
If you believe any of the information we hold to be incorrect or out of date, you may request us to amend or remove it.
You have the right to withdraw consent to marketing emails and can unsubscribe at any time.
Business TransfersIn the event of a sale, merger, consolidation, liquidation, reorganisation, or acquisition, any acquirer will be subject to our obligations under this Privacy Policy, including your rights to access and choice. We will notify you of the change either by sending you an email or posting a notice on our Website.
Links to Other WebsitesOur website may contain links to other websites. We are not responsible for the content, privacy policies or practices of third party websites.
ContactIf you have any questions about this privacy policy or our treatment of your personal information, please contact us
Changes to this Privacy NoticeThis privacy notice was last updated on 2024-09-22